Privacy Policy
Introduction
This Privacy Policy outlines how your personal information is or may be collected, used, and protected when you interact with my website or contact me as a General Practitioner (GP) specialising in circumcisions and tongue tie releases. I operate as an independent contractor at a medical clinic and utilise Best Practice software to manage patient records. Your privacy and confidentiality are of utmost importance.
What Information Is Collected
Personal Details: Name, date of birth, contact information (address, phone, email).
Health Information: Medical history, treatment details, referral letters, and other health-related data.
Communication Records: Emails, text messages, and other correspondence with you.
Website Usage Data: Information collected through cookies or analytics tools (if applicable).
How Information Is Collected
When you submit information via the website contact form or email.
During consultations, either in person, by phone, or via telehealth.
Through referrals and correspondence from other healthcare providers.
Automatically via website analytics (if enabled).
How Your Information Is Used
To provide medical care and manage your treatment.
To communicate with you regarding appointments, results, and follow-up care.
For administrative purposes, such as billing and scheduling.
To comply with legal and regulatory obligations.
How Your Information Is Stored
Health records are securely stored using Best Practice software, which meets Australian privacy and security standards for medical data.
Email and text communications are kept confidential and accessed only by authorised personnel.
Physical documents (if any) are stored securely within the clinic.
Disclosure of Information
Your personal information will only be shared:
With other healthcare providers involved in your care (with your consent or where required by law).
With third parties for administrative, billing, or regulatory purposes, in accordance with privacy laws.
When required by law or to prevent a serious threat to health or safety.
Your Rights
You have the right to:
Access your personal and health information.
Request corrections to your information if it is inaccurate or incomplete.
Withdraw consent for certain uses of your information (unless required by law).
Security
Reasonable steps are taken to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Best Practice software employs industry-standard security measures.
Communication
If you contact me via text or email, please be aware that while all reasonable steps are taken to protect your privacy, electronic communications may not be fully secure. Sensitive information should be shared in person or via secure channels where possible.
Website Links
This website may contain links to other websites. I am not responsible for the privacy practices or content of external sites.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practice or legal requirements. The latest version will always be available on this website.